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Frequently Asked Domain Name Questions

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 A word about security

We try to maintain the highest level of security you can find. Currently we have 8 layers of...

 Are there any countries you will not do business with?

Due to United States (US) sanctions and possible financial/criminal liabilities, we will not...

 Can I cancel at anytime?

You are free to cancel at anytime. If you cancel within 30 days the full amount you paid, minus...

 Can I get a dedicated IP address?

Every account gets a dedicated/static IPv4 address free of charge. An IPv6 address is also...

 Can I send out Unsolicited Commercial Email (SPAM)?

NO. We have a very strong stance against the use of UCE to promote your site or product. Any site...

 Cloud Hosting or VPS Package Configurable Options

For those who wish to increase specific resources or activate additional features without...

 Do you allow adult related websites?

Yes we allow you to host adult related websites on our network. However, we do not allow the...

 Do you automatically disconnect someone for exceeding their bandwidth limit?

Before you reach your allotted bandwidth limit emails will be sent to you. We will allow your...

 Do you have toll free support?

Yes. Call 866-931-0809.

 Do you provide internet connectivity?

No. We do not provide internet connectivity. Because Cox owns all of the cable and CenturyLink...

 Do you support 3rd party scripts?

No we do not. If you download a script from the web and have problems running or installing it...

 How do I calculate the Bandwidth & Disk Space required for my website?

When looking for a good web host, keep in mind the bandwidth size you will need. To find the...

 Incremental Account Backup

If you have configured this option as part of your Cloud Hosting Package, requests to restore...

 Is it a problem if I'm not in the US?

As long as there are no U.S. Sanctions on your country, not at all! In fact, we already have...

 Upgrade/Downgrade your Cloud Hosting or VPS Package

Login to your client area, go to "My Services" under the Services menu option, click the "View...

 What are your nameservers?

If you have hosting on our cPanel servers, you will want to use the following name servers:...

 What is CloudLinux?

Traditional shared hosting environments have no control over individual customers in the event of...

 What is cPanel?

A Unix based web hosting control panel that provides a graphical interface and automation tools...

 What is LVE?

Lightweight Virtual Environment (LVE) is an internal component of CloudLinux that allows server...

 What is our network capacity?

All of our servers have 100 Mbps network cards connecting them to the switches, GigE from the...

 What is OWASP?

OWASP ModSecurity Core Rule Set (CRS) The OWASP ModSecurity CRS Project's goal is to provide an...

 What is Parallels Power Panel?

A powerful and easy-to-use web-based tool that IT administrators can use to assign to end users...

 Who is 2Checkout (2CO)?

2Checkout (2CO) is an authorized retail outlet for products and services distributed by AZCAPPY...

 Why do you give all accounts a dedicated IP address?

We have found using a single IP for all accounts caused issues when a client sending spam caused...